FAQs

All artworks are my original designs. Some of my images are printed on cotton to create different sizes. These designs are then stitched to create new work so that each piece is unique.

Unfortunately, my studio is currently closed to visitors. I encourage you to view and enjoy my work online.

Yes, you can purchase online with your credit card or via PayPal. Please note we do not store credit card information on our website. Such information is stored on Stripe servers, and only displayed via a secured token. 

Canadian residents can pay with Interac e-Transfer or with a cheque from a Canadian bank. At this time I am not accepting cash. 

Shipping & insurance charges depend on the size, weight and destination. I cannot ship framed artwork with glass due to breakage

Yes, Saturna Island residents can pickup their order without charge. As my studio remains closed to visitors, please phone ahead to arrange a pickup time. 

I offer a full-refund policy on all artwork within seven days notification. Artwork must be returned in original condition. Please note that I do not refund shipping and handling fees or return costs. No refund is available until the original artwork is returned and received in original condition. 

Yes, custom artwork (termed commissions) are gladly accepted. Please contact me to discuss subject matter, colours, and size. I would be pleased to provide a quote.

My Privacy Policy can be viewed here.

Thank you,
Donna-Fay Digance